norman martin consulting |
because
we can: |
Requirements
definition
(What are we developing?) |
One key success factor for
any project is confirmation of user
requirements. We always ensure that sufficient
time is invested upfront. |
Solution
selection
(Selecting the right
technology?) |
We always make sure that
the technical solution matches the business
requirement. |
Prototyping (Trialing it before we build
all) |
Solutions are often best
‘tested out’ with users before the complete
solution is built. Prototyping enables both us
and our clients identify the right design as
well as ‘look and feel’. |
Solution
design and build (Completing the
build) |
We try and ensure that
users obtain results within a short period of
time. Development is therefore broken down into
‘bite-size chunks’. |
User
training
(Making sure users are confident using their
solution) |
It is one thing to develop
a solution but if users are uncomfortable using
it, then we have failed. We always make sure
that users are trained up both in workshops and
in one-to-one sessions. |
User support
and maintenance (Ensuring that users are not left
to resolve any issues on their
own) |
We offer support agreements
to our clients should they wish to have us be
responsible for support and maintenance. |
Project
management
(Ensuring that both ourselves and our client
invest in proper project management
time) |
From experience, we know
that good, old fashioned project management
expertise is vital if a project is to be
successfully delivered on time and to cost and
quality. We provide the technical project
management resource. Our clients provide the
interface between ourselves and the user
community.
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